Usability testing
and findings
During the development phase we conducted usability testing with a small group of 5 individuals. This to validate our assumtions we made during the design phase but also to test comprehension of certain features we were still hesitant about.
Before
The appointment “new” indicator was not clear for users. They did not know what it meant and often looked over it.
After
We redesigned the indicator to more resemble already set affordances from other apps.
Before
The new appointment overview for web was confusing and difficult to understand. Information was scattered and difficult to find and there was too much happening at the same time.
After
To address this we worked with a “master-detail” view. In this way the user has a clear overview of all appointements and it’s most importan information and can access additional information when needed.