Process
With the fast turnaround time in our minds, insights from the exploratory phase were tested against the rules of behavioral design (“how can we guide the user?”), after which the user flows were mapped out.
Wireframes and visualizations allowed for rapid testing and refinement.
01 Research and interviews
General exploration of current development and testing by ourselves combined with user interviews.
02 flow mapping
We mapped the existing userflow and where there were different painpoints and confusing interactions.
This way we knew where to start and what was already working.
03 Wireframing
When the research phase was completed we started by wireframing our solutions so we could easily start user testing our solutions.
04 Final designs
After testing the userframes we implemented these structures into designs and development.